Grievance redressal

Last updated: 5 October 2026

Grievance officer

Grievance Officer
Daakhil (daakhil.com)
G3 Wazirabad, Delhi 110084
Phone +91 97171 30893
Email [email protected]

When to write to us

• You have a concern about how your personal data is handled.
• You asked a hotel to access, correct or erase your data and need help.
• You think data was misused or exposed.

Start with the hotel

The hotel is the data fiduciary for its guest register, so access, correction and erasure requests go to the hotel first. Daakhil helps the hotel respond. If the hotel does not act, or your concern is about Daakhil, write to the officer above.

What to include

Your name, the hotel and approximate stay date, and what went wrong. Do not send identity documents by email.

How fast we respond

We reply within 30 days of receiving your complaint. See our privacy notice for how we handle data.